Zappos is a popular overseas online shoe store, and on November 29, 2020, Tony Hsieh the former Zappos CEO passed away in recent months.
Under his leadership for 20 years, Zappos became a company known especially for its customer service and employee-oriented company culture. Hsieh retired last August 2020.
The Las Vegas-based company was bought by Amazon for USD 1.2 billion in 2009 and Hsieh remained CEO.
In a 2010 statement, he stated that made the decision to sell the company to the e-commerce giant Amazon because the company understood the uniqueness of Zappos’s culture and took it upon itself to protect it.
He said, “We think of Amazon as a giant consulting firm that we can hire if we want if we need help redesigning our warehouse systems.”
Hsieh, who died at the age of 46, was seriously injured in the fire that broke out in the Connecticut home where he visited his family.